Jop Purpose: 

To lead and oversee all export and import operations, ensuring efficient logistics, regulatory compliance, accurate documentation, and optimal cost management for inbound and outbound shipments.

Main Accountabilities: 

•  Generated ACIDs and digitally signed shipping documents via NAFEZA.
•  Reviewed import documentation for compliance.
•  Prepared export documentation for importers.
•  Coordinated import/export of samples via courier services.
•  Arranged dispatch of original documents to customs brokers.
•  Liaised with clearing agents for timely clearance.
•  Maintained audit-ready documentation.
•  Reviewed LC drafts and amendments.
• Collects and validates export shipping cost data; ensures accurate SAP postings.
• Supports budget reviews with cost breakdowns and identifies discrepancies.
• Schedules and coordinates outbound shipments; aligns with order fulfillment teams.
• Communicates with plant, warehouse, carriers, and forwarders for smooth logistics.
• Arranges export sales orders, monitors shipments, and ensures proper documentation and timely customs clearance.
• Prepares and submits documents for certifications and compliance; manages records for audits.
• Tracks export performance metrics and KPIs; manages transportation-related quality issues and claims.
• Prepares documents for export subsidies and claims; follows up with authorities on refunds and guarantees.
• Coordinates with freight forwarders and carriers; manages schedules and reports performance issues.
• Monitors export inventory and proactively prevents storage or capacity bottlenecks.Initiates and follows up on insurance or destruction claims for damages.
• Maintains and updates shipment master data in SAP; communicates with departments regarding data changes.

Education, Experience and Qualifications:

•  Bachelor degree in Logistics, Supply Chain Management, Business Administration, or related field.
•  +3 years of experience in the logistics import and export operations.
•  Excellent command of English language
•  Customer Service oriented.
•  Very good computer skills (MS office, SAP).