Markets Quality Manager - GCC & Yemen

The Bel Group is a major player in the food industry through portions of dairy, fruit and plant-based products, and one of the world leaders in branded cheeses. Its portfolio of differentiated and internationally recognized brands includes The Laughing Cow®, Kiri®, Babybel®, Boursin® Nurishh®, Pom'Potes® and GoGo squeeZ®, as well as some 30 local brands. Together, these brands helped the Group generate sales of €3.6 billion in 2022.

Do you want to join a company with strong brands that puts consumers and responsibility at the heart of the decision-making process? Then Bel is made for you!

Are you bold, pragmatic, and determined? Do you want to contribute to the transformation of an international agri-food company? Them come join us and measure the impact of your talent and energy in realizing an ambitious and sustainable company project!

#IWorkForAllForGood

We are seeking a dynamic and experienced Markets Quality Manager to join our team in Saudi Arabia. The successful candidate will be responsible for assessing and improving distributors and partners’ capabilities through the implementation of Bel Quality standards and good quality practices within scope highlighted. This role will guarantee the implementation of quality & Food safety management processes across the entire supply chain, in market and co-manufacturing activities, and lead the management reviews of quality within the identified scope.

Location: Jeddah - Saudi Arabia

What You’ll Do:

Capability Building:

Plan and conduct quality audits against Bel Quality standards for distributors and trade partners.
Communicate audit outcomes, develop improvement action plans, and follow up on progress with stakeholders.
Promote quality awareness through regular training and communication of good quality practices.
Ensure best practices of storage and distribution are in place at the distributor level.
Conduct approval quality audits for potential distributors and trade partners.
Support in developing and visualizing routes to market with quality risks at different stages.

Incident Management:

Proactively highlight risks and propose mitigation actions to sales and supply chain.
Investigate and analyze quality incidents and customer complaints, identifying root causes and leading actions with relevant stakeholders.
Perform market quality scanning as needed.
Regularly record and report quality issues in trade, their impact, and progress of actions.

Quality Monitoring & KPIs Reporting:

Follow up on consumer experience simulation, execution and consolidate data with the central quality function.
Highlight quality risks after reviewing reports for countries.
Monitor freshness/product aging and alert concerned stakeholders.
Monitor, measure, and report monthly KPIs to key stakeholders.

Changes and Innovation Support:

Provide market quality expertise before, during, and after new innovations and changes affecting product quality.
Offer proactive feedback on market quality, receiving controls, and follow-up on launches and product changes.

Other Activities:

Quality and food safety audits for potential sub-contracting.
Collaborate with other functions during quality complaints and incident management.
Participate in improvement projects locally and regionally.
Review and approve co-packing and promotional activities.

Regular Tasks includes:

Follow up on monthly consumer experience simulations activities and ensure timely audits.
Validate Moira observations and analyze Power BI data for freshness and defects.
Plan market visits and report on market conditions and recommended action plans
Conduct regular calls with marketing, sales, distributors, and supply chain teams.
Lead quality discussions in monthly meetings and support SC lead projects.

What We’re Looking For:

BSc. in Chemistry or Food Technology.
Minimum 8 years of experience in FMCG within quality or supply chain functions.
Experience in quality management and Exposure to supply chain and logistics is a must.
Excellent command of English and Arabic; French is a plus.
Proficiency in MS Office; knowledge of statistical analysis software is a plus.
Residing in Saudi Arabia is a must
Proactive, Team player with strong interpersonal skills.
Communicates effectively with both technical and business language.
Strong prioritization and decision-making skills.
Effective data analysis skills
Ability to drive improvement action plans.
Internationally mobile and able to travel.

Why Join Us?

Belong to a mission-led company that is committed to making a positive impact on the world by promoting healthier and more responsible food choices for all.
Be part of a diverse and inclusive team.
Join a team that encourages creativity and innovation.
Professional development and growth opportunities.

If you think that this job is for you, please click now on the button "Apply". The recruitment team of your site will contact you very soon.